@pilates 24/7 Feedback – Help Improve Our Studios

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Studio(Required)

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Studio Name

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Studio Email

We would appreciate your feedback, both positive and negative, to allow us to find ways to improve the user experience for all. Just 5 questions if you would be so kind.

What was the primary reason you initially started to do Reformer with us?(Required)

Improve my strength

Improve my flexibility

As a tool to improve my overall health and wellness

As a tool for relaxation, enjoyment and a mental break

What was your experience with us around the use of technology (iPad and Headphones) (Required)

I found it easy and straightforward

I found it tricky at first, but it got easier with time

I struggled with it and needed more assistance

I didn’t like it at all

What was your experience with our Staff and Studio Owners?(Required)

They were approachable and friendly

They were informative and made it easy to understand

I felt like I had access to them if needed

I wasn’t really given much guidance, help or assistance

I found them good at times, but not consistent

What was the main reason(s) that caused you to cancel your Membership?(Required)

I didn’t like the technology component

I would rather do instructor led classes

I didn’t find classes to suit me or have enough variety

I found it not achievable on my budget

Overall, a good experience, but I’m doing something different now

I’m just not motivated to exercise at the moment

I have relocated to another area

If you were to re-join our studio, which of the following would make you excited to return to us?(Required)

An easier and more simple IT approach

More classes with more variety

A better price point, I found it expensive

Other services like Sauna, Ice Bath, and Recovery tools.

Other………please specify

Please specify(Required)

We're sorry to see you go

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